Payment Policy
At verdantliving.site, we aim to provide a secure, simple, and transparent payment experience. This Payment Policy explains the payment methods we accept, when payments are processed, and important information regarding payment authorization and order processing.
1. Business Information
Business Name: verdantliving.site
Legal Business Name: Stone’s Pet Shop
Business Address: 8844 S Elm Ave, Fresno, CA 93706, United States
Email: support@verdantliving.site
Currency: United States Dollar (USD)
2. Accepted Payment Method
verdantliving.site currently accepts payments through PayPal.
Customers may be able to complete purchases using eligible payment methods supported by PayPal, which may include:
- PayPal balance
- Linked bank accounts
- Visa
- Mastercard
- American Express
- Discover
- Other payment methods made available by PayPal at checkout
Payment options displayed during checkout may vary depending on your location, account eligibility, and PayPal’s current policies.
3. Payment Currency
All prices displayed on the verdantliving.site website are in United States Dollars (USD) unless otherwise clearly stated.
If your bank account or payment method uses another currency, your bank or payment provider may apply its own currency conversion rate or foreign transaction fees.
verdantliving.site does not control exchange rates or fees charged by your bank or payment provider.
4. When Payment Is Processed
Payment is generally processed when you complete your order through the checkout process.
An order is considered successfully placed only after payment has been successfully authorized or confirmed by the applicable payment provider.
If payment cannot be authorized or is declined, the order may not be completed.
5. Payment Authorization and Verification
For security and fraud-prevention purposes, transactions may be subject to verification by PayPal or another applicable payment service provider.
Additional verification may occasionally be required before an order can be processed.
verdantliving.site reserves the right to cancel or delay an order if payment cannot be verified, appears unauthorized, or is reasonably suspected of fraudulent activity.
6. Order Confirmation
After successfully placing an order, you should receive an order confirmation containing relevant order details.
If you do not receive an order confirmation after completing payment, please check your spam or junk email folder first.
If you still cannot locate your confirmation, contact us at support@verdantliving.site.
Please do not immediately place another order if you believe your payment may already have been processed. Contact our support team so we can check your order status.
7. Failed or Declined Payments
If your payment is declined, unsuccessful, or cannot be authorized, you may need to:
- Confirm that your payment information is correct
- Check that your PayPal account is active
- Confirm that sufficient funds or an available payment method is present
- Contact PayPal or your financial institution for assistance
- Try again using an eligible payment method available through PayPal
verdantliving.site does not have access to or control over PayPal’s internal payment authorization decisions.
8. Duplicate Charges
If you believe you have been charged more than once for the same order, please contact us promptly at support@verdantliving.site.
We will review the relevant transaction and order information and assist with resolving any confirmed duplicate payment.
9. Refunds
If a refund is approved in accordance with our Return & Refund Policy, the refund will generally be issued through the original payment method or payment service used for the transaction.
Once verdantliving.site processes a refund, the time required for the funds to appear in your account may depend on PayPal, your bank, or your financial institution.
10. Unauthorized Transactions
If you believe a transaction was made without your authorization, please contact PayPal and verdantliving.site as soon as possible.
Email: support@verdantliving.site
Prompt reporting allows us to review the relevant order and transaction information more effectively.
11. Taxes and Additional Charges
Applicable sales taxes or other legally required charges may be calculated and displayed during checkout where applicable.
Your bank or payment provider may separately charge fees related to currency conversion, international transactions, or other account services. Such fees are outside verdantliving.site‘s control.
12. Payment Security
verdantliving.site takes reasonable measures to maintain a secure shopping environment.
Payment transactions are processed through third-party payment services such as PayPal. Customers’ complete payment card details are not intentionally stored on verdantliving.site‘s website servers.
Payment providers may process payment information according to their own security practices, terms, and privacy policies.
13. Changes to Payment Methods
verdantliving.site may add, remove, or modify available payment methods from time to time.
The payment methods available to you will be displayed during checkout and will represent the options currently supported by verdantliving.site.
14. Contact Us
If you have questions regarding payments, charges, refunds, or other payment-related issues, please contact us:
Website: verdantliving.site
Business Address: 8844 S Elm Ave, Fresno, CA 93706, United States
Email: support@verdantliving.site
We are happy to assist with payment and order-related questions.